{"id":18,"date":"2021-02-25T15:50:37","date_gmt":"2021-02-25T14:50:37","guid":{"rendered":"https:\/\/triclub.backboneagency.dk\/?page_id=18"},"modified":"2024-01-21T17:24:07","modified_gmt":"2024-01-21T16:24:07","slug":"faq","status":"publish","type":"page","link":"https:\/\/tri-club.dk\/en\/faq\/","title":{"rendered":"Faq"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"18\" class=\"elementor elementor-18\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-de6a041 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"de6a041\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-adf88cf\" data-id=\"adf88cf\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3864489 elementor-widget elementor-widget-image\" data-id=\"3864489\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"300\" height=\"61\" src=\"https:\/\/tri-club.dk\/wp-content\/uploads\/2021\/02\/logo-tri-club-1-300x61.png\" class=\"attachment-medium size-medium wp-image-32\" alt=\"\" srcset=\"https:\/\/tri-club.dk\/wp-content\/uploads\/2021\/02\/logo-tri-club-1-300x61.png 300w, https:\/\/tri-club.dk\/wp-content\/uploads\/2021\/02\/logo-tri-club-1.png 412w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-73a3f3c elementor-widget elementor-widget-heading\" data-id=\"73a3f3c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">FAQ<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-3fbc58b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3fbc58b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-073fb5f\" data-id=\"073fb5f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-d88217c\" data-id=\"d88217c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c7b2043 elementor-widget elementor-widget-text-editor\" data-id=\"c7b2043\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"wpb_text_column wpb_content_element\"><div class=\"wpb_wrapper\"><p>We often get many of the same inquiries from club members that we have tried to collect in the FAQ below. So before you contact the club via\u00a0<a href=\"mailto:info@tri-club.dk\">info@tri-club.dk<\/a>, you should see if your question, and not least the answer, can be found in the list below.<\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-d9c5a58\" data-id=\"d9c5a58\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-f7c1249 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f7c1249\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wide\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5ab2b4c\" data-id=\"5ab2b4c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9b0722d elementor-widget elementor-widget-spacer\" data-id=\"9b0722d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aa34393 elementor-widget elementor-widget-toggle\" data-id=\"aa34393\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1781\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1781\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">I CAN&#039;T LOG IN AND HAVE TRIED TO RESET MY PASSWORD?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1781\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1781\">Username\/password is synchronized between three of our IT platforms\u00a0<em><a href=\"https:\/\/tri-club.klub-modul.dk\/GlemtLogin.aspx\">Klubmodul<\/a>,\u00a0<\/em><a href=\"https:\/\/tri-club.dk\/en\/\"><em>club website<\/em><\/a>\u00a0and\u00a0<a href=\"http:\/\/www.booking.tri-club.dk\/m\"><em>the club&#039;s booking module<\/em><\/a>. If you cannot log in to booking or the website, you must check the following first:\n<ol>\n \t<li>Your username must be your email address (can be changed to\u00a0<a href=\"http:\/\/tri-club.klub-modul.dk\/\">Klubmodul<\/a>)<\/li>\n \t<li>Your password must not contain \u00c6\u00d8\u00c5 or strange characters such as \u00eb\u00e9 or similar.\n<ul>\n \t<li>NOTE: if you use special characters in your password, it works in tri-club.klub-modul.dk but NOT in tri-club.dk<\/li>\n<\/ul>\n<\/li>\n \t<li>Although there is a feature on\u00a0<a href=\"https:\/\/tri-club.dk\/en\/\">club website<\/a>\u00a0to reset the password, it is only via\u00a0<a href=\"https:\/\/tri-club.klub-modul.dk\/GlemtLogin.aspx\">Klubmodul<\/a>\u00a0you can do it!<\/li>\n \t<li>Note you must have successfully logged in\u00a0<a href=\"https:\/\/tri-club.dk\/en\/\">club website<\/a>\u00a0BEFORE you can enter\u00a0<a href=\"http:\/\/www.booking.tri-club.dk\/m\">the club&#039;s booking module<\/a>.<\/li>\n<\/ol>\nIf none of the above helps, you can contact us via\u00a0<a href=\"mailto:info@tri-club.dk\">info@tri-club.dk<\/a><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1782\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1782\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">WHERE CAN I FIND\/PRINT MY MEMBERSHIP NUMBER (LICENSE\/LICENSE PASS)?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1782\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1782\"><p>Membership number (formerly called triathlon license or license pass) is used for several major events here in Denmark and not least abroad, where it is usually mandatory. Since 2015, Triathlon Denmark has made it compulsory for all club members to have a licence. Thus, you get a membership number automatically when you join \/tri club denmark, regardless of subscription type, which is valid for one year.<\/p><p>To be able to see your membership number (and possibly print it out), you must do the following:<\/p><ol><li>Start by logging in\u00a0<a href=\"http:\/\/tri-club.klub-modul.dk\/\"><em>Klubmodul<\/em><\/a>\u00a0by clicking this\u00a0<a href=\"http:\/\/tri-club.klub-modul.dk\/\">LINK<\/a>\u00a0(use the same login\/password as you have been given for the club&#039;s website and booking)<\/li><li>Select MY PROFILE in the right corner by pressing USER MENU<\/li><li>Your member number is in the second row, and you can now press the printer icon at GET MEMBER CARD to generate a PDF file with your member information. You do not need to print it out on paper, but can easily show the passport itself on your mobile phone to the event organizer<\/li><\/ol><p>Alternatively, you can download Klubmodul as an app. If you have an Android (Google Play Store) phone here\u00a0<a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.klubmodul\">LINK<\/a>, or if you have an iPhone (App Store) here\u00a0<a href=\"https:\/\/itunes.apple.com\/dk\/app\/klubmodul\/id1238045869?l=da&amp;mt=8\">LINK<\/a><\/p><p>Overview image in Club module:<\/p><p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone wp-image-26880\" src=\"https:\/\/tri-club.dk\/wp-content\/uploads\/2019\/06\/klubmodul.png\" sizes=\"(max-width: 596px) 100vw, 596px\" srcset=\"https:\/\/tri-club.dk\/wp-content\/uploads\/2019\/06\/klubmodul.png 838w, https:\/\/tri-club.dk\/wp-content\/uploads\/2019\/06\/klubmodul-590x175.png 590w, https:\/\/tri-club.dk\/wp-content\/uploads\/2019\/06\/klubmodul-300x89.png 300w, https:\/\/tri-club.dk\/wp-content\/uploads\/2019\/06\/klubmodul-768x228.png 768w\" alt=\"\" width=\"596\" height=\"177\" \/><\/p><p>International triathlon license (membership number):<\/p><p><img decoding=\"async\" class=\"alignnone wp-image-17199\" src=\"https:\/\/tri-club.dk\/wp-content\/uploads\/2016\/09\/Sk%C3%A6rmbillede-2016-09-04-kl.-08.33.55-1024x472.png\" sizes=\"(max-width: 490px) 100vw, 490px\" srcset=\"https:\/\/tri-club.dk\/wp-content\/uploads\/2016\/09\/Sk\u00e6rmbillede-2016-09-04-kl.-08.33.55-1024x472.png 1024w, https:\/\/tri-club.dk\/wp-content\/uploads\/2016\/09\/Sk\u00e6rmbillede-2016-09-04-kl.-08.33.55-590x272.png 590w, https:\/\/tri-club.dk\/wp-content\/uploads\/2016\/09\/Sk\u00e6rmbillede-2016-09-04-kl.-08.33.55-300x138.png 300w, https:\/\/tri-club.dk\/wp-content\/uploads\/2016\/09\/Sk\u00e6rmbillede-2016-09-04-kl.-08.33.55-768x354.png 768w, https:\/\/tri-club.dk\/wp-content\/uploads\/2016\/09\/Sk\u00e6rmbillede-2016-09-04-kl.-08.33.55.png 1570w\" alt=\"Sk\u00e6rmbillede 2016-09-04 kl. 08.33.55\" width=\"490\" height=\"226\" \/><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1783\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1783\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">WHY CAN&#039;T I BOOK SWIMMING IN THE FUTURE?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1783\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1783\"><p>Historically speaking, swimming, and especially those in Bellah\u00f8j, has been very popular. The club&#039;s administration has previously seen a tendency for people to hoard (overbook) swimming lessons far in the future, but then not get them canceled again.<\/p><p>As a consequence, we will sometimes put in a restriction (only on swimming) that you can only book 1 swimming lesson a week ahead. But this week, you can book as crazy as you want. This is completely deliberate in order to regulate the behaviour.<\/p><p>The problem is not so big today, and fortunately we also have plenty of capacity, so you don&#039;t have to be afraid that your favorite swimming time cannot be booked.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1784\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1784\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">CAN I MOVE MY LICENSE FROM ONE CLUB TO ANOTHER?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1784\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1784\"><p>Yes, you can freely move your license within Triathlon Denmark&#039;s transfer window, which is from 1 November to 1 March. Contact DTriF and we will change your affiliation\u00a0<a href=\"http:\/\/tri-club.klub-modul.dk\/\">Klubmodul<\/a>. You move your license within the transfer window by registering with your new club. When you pay the membership fee with a Dankort at your new club, you will be made aware that you already have a license in another club and you will be asked if it should be moved to the club you are about to join.<\/p><p>Changing clubs outside the window, i.e. March \u2013 November, requires permission from both the club you are changing from and the club you are changing to. You must obtain the permits yourself, after which they must be sent to DTriFs\u00a0<a href=\"mailto:post@triatlon.dk\">mail<\/a>, who will then see if a dispensation can be granted. You must also state whether you have represented a club at a DM during the period.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1785\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-1785\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">I WOULD LIKE TO SWITCH FROM BASIC TO PREMIUM OR VICE VERSA - HOW DO I DO IT?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1785\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-1785\"><p>If you want to go from a PREMIUM\/STUDENT to a BASIC before your subscription expires, you will not be refunded the difference. You must write to info@tri-club.dk and ask the administration to do this.<\/p><p>If you want to convert from BASIC to PREMIUM\/STUDENT, you must also write to info@tri-club.dk. You will be asked to pay an amount corresponding to the number of months you have had your BASIC subscription.<\/p><p>You can only convert once during a member&#039;s year! And after 12 months you are converted and will be charged full price<\/p><p>For the sake of understanding, we have inserted these three examples:<\/p><ol><li>Peter has been a member as Basic for 5 months and 2 days. He must pay DKK 1000 to be converted to Premium<\/li><li>Lis has been a member as Basic for 8 months and 20 days. She must pay DKK 550. To be converted to Premium<\/li><li>B\u00f8rge has been a member as Premium for 10 months, and would like to convert down to Basic. He can easily do that, he just gets NO money refunded<\/li><\/ol><p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-medium wp-image-4864\" src=\"https:\/\/tri-club.dk\/wp-content\/uploads\/2022\/10\/tabel-216x300.png\" alt=\"\" width=\"216\" height=\"300\" srcset=\"https:\/\/tri-club.dk\/wp-content\/uploads\/2022\/10\/tabel-216x300.png 216w, https:\/\/tri-club.dk\/wp-content\/uploads\/2022\/10\/tabel-9x12.png 9w, https:\/\/tri-club.dk\/wp-content\/uploads\/2022\/10\/tabel.png 448w\" sizes=\"(max-width: 216px) 100vw, 216px\" \/><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1786\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-1786\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">WHY DO I GET A PAYMENT NOTICE WHEN I HAVE CANCELED MY MEMBERSHIP?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1786\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-1786\"><p>It is because\u00a0<a href=\"http:\/\/tri-club.klub-modul.dk\/\">club module<\/a>\u00a0does not allow you to cancel a subscription where the card information is not updated. The system automatically sends out a notification about payment, but it is marked in red in the same email that the payment information is not up to date. You therefore do not have to take any further action.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1787\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-1787\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">WHERE CAN I FIND THE CLUB&#039;S LOGO?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1787\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-1787\"><p>You can download the club&#039;s logo in Adobe Illustrator .ai format here: <a href=\"http:\/\/www.tri-club.dk\/download\/clothes.zip\">LINK<\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1788\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-1788\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">HOW DO I SPELL THE CLUB&#039;S NAME CORRECTLY?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1788\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-1788\"><p>We see many funny attempts, but there is only one correct spelling, and it is not like the one below:<br \/>\/ Tri Club Denmark<br \/>\/tri club Denmark<br \/>Tri club Denmark<br \/>tri Club Denmark<br \/>TCD<br \/>TCDK<br \/>etc etc etc<\/p><p>The correct spelling is\u00a0<strong>\/tri club denmark<\/strong>. With a slash. In small letters. And it&#039;s in English.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1789\" class=\"elementor-tab-title\" data-tab=\"9\" role=\"button\" aria-controls=\"elementor-tab-content-1789\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">I WOULD LIKE TO CANCEL MY SUBSCRIPTION, BUT HOW DO I DO IT?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1789\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"9\" role=\"region\" aria-labelledby=\"elementor-tab-title-1789\"><p>Via\u00a0<em><a href=\"http:\/\/tri-club.klub-modul.dk\/\">http:\/\/tri-club.klub-modul.dk\/<\/a><\/em>\u00a0you can manage your subscription yourself.<\/p><ul><li>Log in and view your information under your profile information.<\/li><li>Under USER MENU in the top right corner: click on MY REGISTRATIONS<\/li><\/ul><p>There will be two ways to opt out:<\/p><ul><li>A) Either press the RED bar where it says &quot;STOP MEMBERSHIP - CLICK HERE&quot;.<\/li><\/ul><p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-4893\" src=\"https:\/\/tri-club.dk\/wp-content\/uploads\/2022\/11\/stop-medlemsskab-1024x282.png\" alt=\"\" width=\"800\" height=\"220\" srcset=\"https:\/\/tri-club.dk\/wp-content\/uploads\/2022\/11\/stop-medlemsskab-1024x282.png 1024w, https:\/\/tri-club.dk\/wp-content\/uploads\/2022\/11\/stop-medlemsskab-300x83.png 300w, https:\/\/tri-club.dk\/wp-content\/uploads\/2022\/11\/stop-medlemsskab-768x211.png 768w, https:\/\/tri-club.dk\/wp-content\/uploads\/2022\/11\/stop-medlemsskab-1536x423.png 1536w, https:\/\/tri-club.dk\/wp-content\/uploads\/2022\/11\/stop-medlemsskab-18x5.png 18w, https:\/\/tri-club.dk\/wp-content\/uploads\/2022\/11\/stop-medlemsskab.png 1904w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p><p>\u00a0<\/p><ul><li>B) If instead you see an ORANGE bar stating that your &quot;YOU ARE NOT REGISTERED FOR SUBSCRIPTION PAYMENT&quot;, you will automatically be unsubscribed when your subscription expires. Your payment card has not been updated, and your account will therefore not be debited, and your subscription will stop at the end of the year from when you last purchased\/renewed your subscription. ATTENTION! You will probably get reminders 14 days before, and typically also the day before, which you can simply ignore.<\/li><\/ul><p>\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-17810\" class=\"elementor-tab-title\" data-tab=\"10\" role=\"button\" aria-controls=\"elementor-tab-content-17810\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">DO YOU ACCEPT MY PAYMENT CARD, MOBILEPAY OR BANK TRANSFER?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-17810\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"10\" role=\"region\" aria-labelledby=\"elementor-tab-title-17810\"><p>The club receives payment either via the payment card below, or via direct bank transfer.<\/p><p>We also accept payment via MobilePay no. is 21110 (it says \/tri club denmark as recipient). There is a fee of DKK 1, so if you have to pay something that costs DKK 1999, you must pay DKK 2000.<\/p><p>For general bank transfers or e.g. foreign transfers, the following can be used<\/p><p>Bank: Spar Nord, registration number: 8125 account number: 1250042511<br \/>IBAN: DK5881251250042511<br \/>SWIFT address\/BIC: SPNODK22<\/p><p>CVR: 35187235<\/p><p>\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-17811\" class=\"elementor-tab-title\" data-tab=\"11\" role=\"button\" aria-controls=\"elementor-tab-content-17811\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">WHICH SITES REQUIRE ME TO LOG IN AND HOW DO I LOG IN?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-17811\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"11\" role=\"region\" aria-labelledby=\"elementor-tab-title-17811\"><p>There are only 3 pages on the website which are locked to anyone other than the club&#039;s own members.<\/p><ol><li>Administration page: https:\/\/tri-club.dk\/admin\/<\/li><li>Kaisersport page: https:\/\/tri-club.dk\/kaisersport-hovedsponser\/<\/li><li>Partnership site: https:\/\/tri-club.dk\/sponsorer-samarbejdspartnere\/<\/li><\/ol><p>\u00a0<\/p><p>The reason is that these three pages contain information about discount schemes or other content that we only want to remain for the club&#039;s paying members. And that is why they are locked off. You will also receive a message if you try to access these under the INFO tab without being logged in.<\/p><p>You log in by pressing the PROFILE icon, with a gear on it in the top left corner of the website. The login\/password is the same as you use for the Club module and booking! If you want to change your password, you can do so on Klubmodul&#039;s website.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-7a0a5dc elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7a0a5dc\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-8ffa3fa\" data-id=\"8ffa3fa\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-f20e180\" data-id=\"f20e180\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-f53ccb1\" data-id=\"f53ccb1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>FAQ Vi f\u00e5r ofte mange af de samme henvendelser fra klubmedlemmer, som vi har fors\u00f8gt at samle i nedenst\u00e5ende FAQ. S\u00e5 f\u00f8r du kontakter klubben via\u00a0info@tri-club.dk, b\u00f8r du se om dit sp\u00f8rgsm\u00e5l, og ikke mindst svar, er at finde i nedenst\u00e5ende liste. JEG KAN IKKE LOGGE IND OG HAR FORS\u00d8GT AT NULSTILLE MIT PASSWORD? Brugernavn\/password [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":"","_members_access_role":[],"_members_access_error":""},"class_list":["post-18","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/tri-club.dk\/en\/wp-json\/wp\/v2\/pages\/18","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tri-club.dk\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tri-club.dk\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tri-club.dk\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tri-club.dk\/en\/wp-json\/wp\/v2\/comments?post=18"}],"version-history":[{"count":45,"href":"https:\/\/tri-club.dk\/en\/wp-json\/wp\/v2\/pages\/18\/revisions"}],"predecessor-version":[{"id":5413,"href":"https:\/\/tri-club.dk\/en\/wp-json\/wp\/v2\/pages\/18\/revisions\/5413"}],"wp:attachment":[{"href":"https:\/\/tri-club.dk\/en\/wp-json\/wp\/v2\/media?parent=18"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}